Shipping Policy
Shipping policy
All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping option |
Estimated delivery time |
Price |
Digital Downloads |
Immediately |
No Charge |
Local delivery
We currently only offer digital downloads.
In-store pickup
We currently only offer digital downloads.
International Shipping
We currently only offer digital downloads.
Shipping option |
Estimated delivery time |
Price |
Digital Downloads |
Immediately |
No Charge |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Plstic Studio Inc (getthinkable) is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at hello@getthinkable.com with your name and order number, and we will look into it for you.
Include a link for customers to track their order if available.
Refunds
We accept refunds up to 14 days after delivery.
In the event that your order arrives damaged in any way, please email us as soon as possible at hello@getthinkable.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at hello@getthinkable.com.